Job #5560 Customer Service Representative I

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Description:

·        Provide a superior level of professional support to the company's customers and employees in a contact center.

·        Direct calls between customers and the company's in-house employees and provide day-to-day message management between Health Care Providers and company's field employees, via phone and other electronic means.

·        The NAS Representative also provides patient implant information to field employees and Health Care Providers as requested.

·        The NAS is a 24/7 operation that processes calls from local and toll-free numbers.

·        NAS provides a professional level of support to its employees, field sales staff, customers, patients, and the general public by possessing a working knowledge of the company's businesses, marketplaces, product lines, code of conduct, and departments, as well as key company events, news releases, and corporate officers.

·        This position will only handle switchboard calls.

Labor Type

Admin/Clerical

Positions Requested

1

Period of time:

02/01/2016 to 06/01/2016

Location

Columbia Heights, MN